About True North Associates

Guided by a commitment to integrity, education, and care—True North Associates was founded to make complex insurance decisions clearer for people across the U.S.

About us

Values That Shape How We Show Up for You

True North Associates was built on the belief that every decision should point toward your best interest. This “True North” philosophy means putting your needs ahead of any product or commission—always doing what’s right for the client. Integrity, accountability, and personal care are the foundation of every relationship here. Whether you’re comparing insurance options or need unbiased advice, you’ll experience a process centered on respect, clarity, and steady support.

Supporting Clients Nationwide

We are licensed in the following states. Is your state not listed? We can get licensed!

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New Jersey

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Florida

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North Carolina

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South Carolina

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West Virginia

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Virginia

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Maryland

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Pennsylvania

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Delaware

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Washington, D.C.

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Ohio

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Michigan

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Minnesota

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Oregon

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Utah

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Montana

Meet Your Adviser

Experience Rooted in Healthcare and Financial Guidance

Kristin Muller

Elizabeth L J. Smith

Elizabeth L J. Smith, Owner and Director, brings together a unique blend of 30 years as a nurse and over a decade in insurance and financial services. This rare combination ensures that every recommendation is informed by practical care experience and a deep understanding of how health and wealth intersect for families. Clients often share how this background makes every conversation more empathetic, clear, and practical—especially during high-stakes transitions. The result is an adviser who brings calm, structure, and clarity to every interaction.


Decades in healthcare taught Elizabeth how important clear, compassionate guidance is—especially when people face complicated choices. She approaches every insurance conversation with the same dedication to education and personal service that defined her nursing career. For clients, this means decisions are explained in plain language, every option is covered, and no question goes unanswered. This care-first, education-driven approach makes the complexities of insurance more manageable.

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Honest, Fiduciary Guidance

You’ll always get answers based on what’s truly best for your needs—even if it means less business for us.

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Personalized Solutions

No two situations are alike, so your recommendations are tailored to your goals, health, and budget.

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Clear Education on Options

Insurance jargon is replaced by real conversation, step-by-step explanations, and decision support.

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Ongoing Support

As your needs change, you’ll have a partner available for annual reviews, questions, and plan adjustments—year after year.

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Reviews

Linda E.

Elizabeth has helped me with my health insurance. She knows what she's doing and is so easy to work with.

Make One Decision Today That Reduces Months of Stress

People come to True North Associates when they’re tired of feeling overwhelmed by complex insurance choices and want a partner who delivers clarity, care, and honesty. You don’t have to face Medicare, Medicaid, or retirement planning alone—let’s start with a real conversation and help you move forward with confidence.